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Continuum RMM

Provide Consistent Endpoint Health. Achieve Greater Margins.

Continuum RMM delivers both the technology and services necessary to efficientl monitor and manage every aspect of complex business IT environments. IT service providers who take advantage of the full power of Continuum's RMM solution establish a foundation for future growth while achieving operational -fficiency and optimizing margins, allowing them to deliver superior IT mana.ement service to their clients.

  • Improve service delivery with visibility into the entire client environment, including servers and desktops, and network and mobile devices
  • 24x7 support or •ot service provi.ers an. their end clients through Continuum-owned and-operated NOC and Help Desk
  • Offload day-to-day activities to Continuum and redeploy internal resources to revenue-generating projects and activities
  • Seamless integration with other IT management tools, including Continuum BDR and multi.le industry leading PSA offerings

Continuum Help Desk

Superior Customer Support. Branded by You, Managed by Us.

Help Desk, an extension of the Continuum RMM Desktop solution, provides around-the-clock professional support and expert issue resolution for your clients-allowing you to free up high-value technical staff and reclaim more billable hours.

  • Personalized, white label service to effectively represent your brand
  • Utilize multiple communication channels to ensure comprehensive assistance and coverage with chat, phone, and email
  • Level 1-3 support provided by certified, highly trained technicians
  • Seamless integration with Continuum RMM for proactive end-to-end problem resolution
  • Flexible coverage options, including business hours, after hours, or 24x7

The Definitive Guide to Managed IT Services

Stay Ahead of the Curve in Today's Changing MSP Landscape.

The rate of change we're experiencing in technology today is unprecedented, and it's important for managed IT services providers to understand how this channel is evolving to ensure they're set up for long-term success.

Whether you're new to the space or are a seasoned MSP, this eBook offers an informative look at today's managed services landscape - including the transformation from break/fix to pure-play MSP, the business case for leveraging third-party partnerships, and more!